Team of One: Contracting, Consulting, and Freelancing – Webinar

UX San Antonio - June 2023

7 Insights on Creating Human-Centered Solutions

Productboard - April 2023

How to Create Human-centered Solutions – Webinar

Productboard - January 2023

Developing A Company-Wide CX Mindset – Without a CX Team

Prepping for Future Success with Follow-Up Support

Reducing Costs by Optimizing Dealer Services & Wholesale Processes

Unearthing Insights for a Better Dealer Services Experience

Improving the User Experience by Streamlining Consumer Repairs and Warranty

Enhancing the Online Experience with a Simpler Post-Purchase Path

Fostering Brand Loyalty by Reimagining the In-Store Experience

A Roadmap for Omnichannel Transformation Using Near Term Strategy

Sketchnote reflecting details from the presentation

Forget the Trail of Breadcrumbs – Webinar

Interact Global - October 2021


We love sharing our ideas on how companies can create meaningful customer connections using human-centered design principles. Check out these upcoming events to learn more.

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