Work

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Human-Centered Design + Designing Exceptional Customer Experiences

Design Thinking 101 Podcast
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Forget the Trail of Breadcrumbs – Webinar

Interact Global - October 2021
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Website Concept, Structure, & User Experience Optimization

Sailboat sailing into the dark clouds at night - More Human Navigation

The Dream of a More Human Navigation Realized

Boxes & Arrows
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Designing Complex Website Navigation

UX San Antonio - September 2021
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Human-Centered Design, Empathy, & MVP Training

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Service Design & Kano Models

Firecat First Friday - September 2021

Honest Collaboration: Collaborating When Things Get Real

Collaborate Virtual 2021
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Forget The Trail Of Breadcrumbs

Boxes & Arrows
Mountain cover with snow

Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions

UX Camp Winter 2021
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Camera Obscura: Beyond the lens of user-centered design

by Alexis Lloyd, Devin Mancuso, Diana Sonis, and Lis Hubert
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Optimizing Websites for Today’s Customer

Customer Experience Week 2020
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