Work

Sailboat sailing into the dark clouds at night - More Human Navigation

The Dream of a More Human Navigation Realized

Boxes & Arrows
orange digital wallpaper

Designing Complex Website Navigation

UX San Antonio - September 2021
Person with headphones playing video game

Human-Centered Design, Empathy, & MVP Training

Illustrating a roadmap on an iPad pro with apple pencil

Service Design & Kano Models

Firecat First Friday - September 2021

Honest Collaboration: Collaborating When Things Get Real

Collaborate Virtual 2021
person walking on beach during daytime

Forget The Trail Of Breadcrumbs

Boxes & Arrows
Mountain cover with snow

Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions

UX Camp Winter 2021
lens focused on man who is blurred

Camera Obscura: Beyond the lens of user-centered design

by Alexis Lloyd, Devin Mancuso, Diana Sonis, and Lis Hubert
Young professionnal working from home using a touchscreen laptop with his stylus with a bright sunny light and plants in the background.

Optimizing Websites for Today’s Customer

Customer Experience Week 2020
Yellow color pencil isolated on blue paper background

CX Week – Lis Hubert & Diana Sonis

Customer Experience Week 2020
man buying coffee on counter

Designing for Customer Intentions: Part 2

UX Booth
Two men sitting at a table outside of a cafe in Durrës, Albania

Designing for Customer Intentions: Part 1

UX Booth
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Upcoming Events

We love sharing our ideas on how companies can create meaningful customer connections using human-centered design principles. Come hang out with us at these upcoming events:

Forget the Trail of Breadcrumbs
Interact Global 2021
Virtual / Online
October 7, 2021 @ 9 am ET
Register!

Interested in having us write for your publication or speak at your next event? Contact us.

Get in touch

    Let's Work Together