Understanding your customer journey is essential to connecting with your audience – and building a strong relationship with them. In this 80-minute webinar, you’ll learn:
- What the customer journey is.
- Why you need to map multiple customer journeys.
- How to build your own customer journey maps.
You’ll also get expert tips on how to avoid common pitfalls during the customer journey mapping process.
Presented by Lis Hubert at Hudson Valley Can Code on November 2, 2023.
For more on customer journey maps, check out these articles:
Let’s work together
At CX by Design, we’re customer experience design experts with a wicked coffee habit. We offer multiple options to get your business thinking about and solving product, service, and organizational problems differently.
Get in touch. We’d love to hear from you.