The Basics of Customer Experience and How to Make Your Site More User Friendly

Concepts to Code and Account Recovery - February 2024

What are User Experience, Customer Experience, and human-centered design? And how can understanding these related fields make your site easier for your customers to use?

Watch three CX and UX leaders discuss website design best practices and how following them can increase customer engagement with your digital assets.

Presented by Lis Hubert, Mike Reinhard, and Dan Gingiss for Concepts to Code and Account Recovery on February 7, 2024.

For more on using design to improve the customer experience, check out:

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At CX by Design, we’re customer experience design experts with a wicked coffee habit. We offer multiple options to get your business thinking about and solving product, service, and organizational problems differently.

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