CX by Design

Empowering you to create meaningful customer connections.

Using Design Thinking to Improve Brainstorming

Using Design Thinking to Improve Brainstorming 4240 2832 Lis Hubert

A few weeks ago, I came upon an article from my alma mater, entitled ‘Thirty Ideas Are Better Than One’. Given that Design Thinking and idea generation was on my…

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Choosing a Great Design Thinking Partner

Choosing a Great Design Thinking Partner 999 669 Diana Sonis

So you’re looking for someone to guide you and your team through the Design Thinking process. There are thousands of consultants out there, offering various takes on the process and…

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