One-on-One Advice Sessions

Defining a sustainable, human-centered process within your business is hard.

Talking to live experts can help.

We help you get unstuck

We provide expert guidance and individualized attention on your schedule to help you implement human-centric processes within your business. Set up an advice session with us to discuss your challenges and questions.

What You Get

We help you work through any portion of the human-centered design process including questions on problem definition, customer research, data synthesis, ideation and prototyping, selling to management, and more.


Receive live expert advice on what to do next.


Confirm if you are on the right path.


Get a fresh, unbiased point of view on your problem.

Typical Engagement

All sessions are remote and held at an agreed upon time. We’ll connect via video conference (Zoom). Individuals and small groups work best, but we can also speak to your whole team. Each advice session comes with three points of contact:

I. Session Prep

Email us the details and challenges for review in advance.

II. 60-minute Initial Session

We’ll ask questions and provide live recommendations on the call.

III. 30-minute Follow Up

We’ll go over updates to your work in a second call.

We help you work through any challenge related to establishing a human-centered process within your organization, including questions about:

  • investigating & defining the status quo
  • conducting customer research
  • uncovering opportunities for innovation
  • defining a consistent strategic plan for innovation
  • updating processes and company culture
  • implementing change management
  • conducting design thinking sprints
  • …and more.



This is a one-time, flat fee paid prior to session engagement.

Schedule a Session

To get started, fill out this form. We’ll respond in 1 – 2 business days.

    Human-Centered Organizational Transformation

    We put together a team of best-in-class professionals who work to reorient existing systems and structures based on your unique business needs.

    Human-Centered Training Sprints

    We create and facilitate custom trainings using Design Thinking as the foundation.

    Want to work with us?

    CX by Design offers multiple options for customer experience focused organizational transformation, leadership and team innovation training, and one-on-one solutions; all tailored to meet your specific needs.

    For more information including sample engagement descriptions, rates, and to schedule a FREE informal discovery consultation connect with us today.

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