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Lis Hubert
September 15, 2020

Establishing the Customer Experience: What Does it Mean For Your Business?

Establishing the Customer Experience: What Does it Mean For Your Business? https://cxby.design/wp-content/uploads/2020/09/mark-konig-JzPwEn9COCA-unsplash-scaled.jpg 2560 1706 Lis Hubert Lis Hubert https://secure.gravatar.com/avatar/7a42c683ceadbb19fe366db6508ab76f?s=96&d=mm&r=g September 15, 2020 September 15, 2020

This is Part 3 in the Establishing the Customer Experience series. Part 1 discusses a holistic way to define Customer Experience. Part 2 touches on the elements that make up…

Lis Hubert
September 1, 2020

Establishing the Customer Experience: What Does an Experience Entail?

Establishing the Customer Experience: What Does an Experience Entail? https://cxby.design/wp-content/uploads/2020/08/pascal-habermann-pqHRNS8Mojc-unsplash.jpg 2400 1350 Lis Hubert Lis Hubert https://secure.gravatar.com/avatar/7a42c683ceadbb19fe366db6508ab76f?s=96&d=mm&r=g September 1, 2020 September 15, 2020

This is Part 2 in the Establishing the Customer Experience series. Part 1 discusses a holistic way to define Customer Experience, and Part 3 touches on what Establishing the Customer…

Lis Hubert
August 18, 2020

Establishing the Customer Experience: A Holistic Definition

Establishing the Customer Experience: A Holistic Definition https://cxby.design/wp-content/uploads/2020/08/brendan-church-fwS_2pmObxI-unsplash-scaled.jpg 2560 1707 Lis Hubert Lis Hubert https://secure.gravatar.com/avatar/7a42c683ceadbb19fe366db6508ab76f?s=96&d=mm&r=g August 18, 2020 September 15, 2020

This is Part 1 in the Establishing the Customer Experience series. Part 2 discusses the elements that make up an experience, and Part 3 touches on what Establishing the Customer…

Lis Hubert
June 15, 2020

Redefine “Customer” to Build a Great Business

Redefine “Customer” to Build a Great Business https://cxby.design/wp-content/uploads/2020/06/anders-jilden-nxCtO8W9JLo-unsplash-scaled.jpg 2560 1707 Lis Hubert Lis Hubert https://secure.gravatar.com/avatar/7a42c683ceadbb19fe366db6508ab76f?s=96&d=mm&r=g June 15, 2020 June 15, 2020

If you build great customer relationships, you’ll build a great business. This advice is even more important in a post-COVID-19 business world. Why? Because businesses who are human-centered and choose…

Diana Sonis
May 26, 2020

Business Opportunities in COVID-19

Business Opportunities in COVID-19 https://cxby.design/wp-content/uploads/2020/05/daniel-mccullough-FwjWUGbrxOU-unsplash-1-scaled.jpg 2560 1980 Diana Sonis Diana Sonis https://secure.gravatar.com/avatar/c9c726d699047bf7d22fda5d8a5ba3b6?s=96&d=mm&r=g May 26, 2020 May 21, 2020

COVID-19 is not the problem you’re dealing with. Well, for businesses and gig workers who rely on in-person customer traffic, it is the problem. But, for a lot of businesses,…

Lis Hubert
May 12, 2020

Why Your Business Needs a Shared, Customer-First Language

Why Your Business Needs a Shared, Customer-First Language https://cxby.design/wp-content/uploads/2020/05/jose-aljovin-JZMdGltAHMo-unsplash-scaled.jpg 2560 1707 Lis Hubert Lis Hubert https://secure.gravatar.com/avatar/7a42c683ceadbb19fe366db6508ab76f?s=96&d=mm&r=g May 12, 2020 May 12, 2020

One question we hear often, especially during times of crisis, is: What is the one human-centered practice I can implement in my organization now to create the most impact? With…

CX

Establishing the Customer Experience: What Does it Mean For Your Business?

Establishing the Customer Experience: What Does an Experience Entail?

Establishing the Customer Experience: A Holistic Definition

Redefine “Customer” to Build a Great Business

Business Opportunities in COVID-19

Why Your Business Needs a Shared, Customer-First Language

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