CX by Design

Our latest thinking on how you can create meaningful customer connections.

CX 101: What is human-centered design?

CX 101: What is human-centered design? 2000 600 Diana Sonis

In our last article, we said that CX and UX follow the principles of human-centered design (HCD). You’ve probably heard quite a lot about businesses “being human-centric” or “taking a…

read more

Get in touch

    Let's Work Together