Webinar on September 27, 2024: The Customer Journey - What it is, Why it Matters, and How to Map ItLearn More

CX by Design

Our latest thinking on how you can create meaningful customer connections.

Decoding the 10 Factors Affecting Customer Satisfaction in Retail

Decoding the 10 Factors Affecting Customer Satisfaction in Retail 1600 1067 Lis Hubert

Understanding the factors affecting customer satisfaction is vital to providing excellent customer experience. In this article, we’ll examine 10 critical customer satisfaction factors that range from prices to online reviews.…

read more

Get in touch

    Let's Work Together