CX by Design

Our latest thinking on how you can create meaningful customer connections.

6 Tips for Staying Human-Centric When Using AI

6 Tips for Staying Human-Centric When Using AI 2560 1440 Lis Hubert

How can CX and UX teams use AI without losing their human-centric focus? We look at six realistic ways to leverage tech tools in a human-first environment. “AI is great!…

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