In this Post Session Q & A for Designing Complex Website Navigation, expert information architects Lis Hubert and Diana Sonis answer participant questions and dive into a deeper discussion of designing complex navigation by focusing on customer intentions.
Watch the separate presentation video first for this to gain context.
Recorded at Firecat First Friday, September 4, 2020.
For more on the subject, check out these ideas:
Diana Sonis:
What is Website Navigation
Diana Sonis:
How to Talk With Customers Through Your Website
Diana Sonis:
Designing Website Navigation for Customer Intentions
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