A Roadmap for Omnichannel Transformation Using Near Term Strategy
2021 – 2022
- Project planning and facilitation
- Requirements definition and analysis
- Consumer experience analysis and gap definition
- Near Term Strategy: improvement discovery, gap analysis, improvement prioritization, and roadmap creation
- Follow-up support
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CX by Design offers organizations a lot of value around defining that strategy or that customer experience and understanding how to execute against that. It’s critical to any organization’s success. We absolutely love and appreciate you guys!
~ Cilent’s Business Execution Lead