Event Replay – Service Design & Kano Models: Firecat First Fridays
In early September, we announced our upcoming Firecat First Friday session, Service Design & Kano models. Several weeks have passed,...
edit Lis Hubert
event 09/14/2021
pace 4 mins
Designing Complex Website Navigation: UX San Antonio
Upcoming FREE event: Designing Complex Website Navigation, UX San Antonio, September 2021 Our mission is to create human-centered business solutions....
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event 09/07/2021
pace 4 mins
Service Design & Kano Models: Firecat First Fridays
Upcoming FREE event: Firecat First Friday, September 2021 Last year a client approached us with a wicked problem: How could...
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event 09/01/2021
pace 4 mins
Innovation in companies is tricky. There are rarely brand new ideas. What we often deal with are old ideas with...
edit Diana Sonis
event 07/27/2021
pace 4 mins
Adopting a beginner’s mindset as an experienced employee
We work with many established businesses full of well-meaning people who want to innovate. But, they’re stuck. This “stuck-ness” comes...
edit Diana Sonis
event 07/20/2021
pace 4 mins
Competitive Analysis the Right Way
Competitive analysis is a staple, routine activity of business. People seem to believe that innovation sits somewhere between indiscriminately borrowing...
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event 07/13/2021
pace 4 mins
Honest Collaboration: Collaborating when things get real
Upcoming event: Collaborate Virtual 2021 When the organizers of Collaborate Virtual, a free event celebrating the art of collaboration in...
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event 07/06/2021
pace 4 mins
Designing Navigation with Customer Intentions – UX Camp Winter 2021
It was a Saturday in January. We were only slightly caffeinated, but we put the coffee aside and rose to...
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event 05/25/2021
pace 4 mins
Forget The Trail Of Breadcrumbs
Published on Boxes & Arrows – May 12, 2021 Enterprises often have a simplistic understanding of navigational structures in UX...
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event 05/12/2021
pace 4 mins
Camera Obscura: Beyond the lens of user-centered design
Published in collaboration with Alexis Lloyd and Devin Mancuso. December 21, 2020. It’s 2020 and our systems are failing us....
edit Lis Hubert
event 12/21/2020
pace 4 mins
Designing for Customer Intentions: Part 2
Published on UX Booth. November 10, 2020. Before we jump into the details, it’s important to highlight that this method...
edit Lis Hubert
event 11/10/2020
pace 4 mins
