customer-first language Archives

Lis Hubert
June 15, 2020

Redefine “Customer” to Build a Great Business

Redefine “Customer” to Build a Great Business https://cxby.design/wp-content/uploads/2020/06/anders-jilden-nxCtO8W9JLo-unsplash-scaled.jpg 2560 1707 Lis Hubert Lis Hubert https://secure.gravatar.com/avatar/7a42c683ceadbb19fe366db6508ab76f?s=96&d=mm&r=g June 15, 2020 June 15, 2020

If you build great customer relationships, you’ll build a great business. This advice is even more important in a post-COVID-19 business world. Why? Because businesses who are human-centered and choose…

Lis Hubert
May 12, 2020

Why Your Business Needs a Shared, Customer-First Language

Why Your Business Needs a Shared, Customer-First Language https://cxby.design/wp-content/uploads/2020/05/jose-aljovin-JZMdGltAHMo-unsplash-scaled.jpg 2560 1707 Lis Hubert Lis Hubert https://secure.gravatar.com/avatar/7a42c683ceadbb19fe366db6508ab76f?s=96&d=mm&r=g May 12, 2020 May 12, 2020

One question we hear often, especially during times of crisis, is: What is the one human-centered practice I can implement in my organization now to create the most impact? With…

CX by Design

Redefine “Customer” to Build a Great Business

Why Your Business Needs a Shared, Customer-First Language

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