In this UX San Antonio event, it’s all about designing complex website navigation.
Navigation in complex websites and products is … well, complex. How do you help your users go from A to B to H when you’re putting an intricate product line online, or managing thousands of pages within a digital ecosystem? The answer lies in designing for customer intentions.
In this session on designing complex website navigation, Lis and Diana discussed why designing for customer intentions throughout digital ecosystems empowers teams to build a bridge between what customers need and what business provides.
Recorded at UX San Antonio, September 9, 2021.
For more on the subject, check out these ideas:
Diana Sonis:
What is Website Navigation
Diana Sonis:
How to Talk With Customers Through Your Website
Diana Sonis:
Designing Website Navigation for Customer Intentions
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