Podcast: Human-Centered Design + Designing Exceptional Customer Experiences

Podcast: Human-Centered Design + Designing Exceptional Customer Experiences

Podcast: Human-Centered Design + Designing Exceptional Customer Experiences 2560 1707 Lis Hubert

HCD + Designing Exceptional Customer Experiences are only a few of the topics we discuss in this Design Thinking 101 Podcast episode.

We were delighted when Dr. Dawan Stanford invited us to be guests on his popular Design Thinking podcast. Once in front of the mic, we didn’t hesitate to delve into the topics we’re passionate about. These included Near- versus long-term strategy, helping organizations make design thinking part of their internal processes, Systemic innovation, and more!

Here is a link to the episode for your listening pleasure.

And, as always, we’d love to hear your thoughts and questions. Some of these topics are old classics and some are new ideas we’re developing. Getting your feedback is always helpful in making sure we’re providing clear, concise, and helpful information to those of you who are also on a mission to make technology more human.

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Published By

Lis Hubert

Lis is an acclaimed design and strategy thought leader, writer, and speaker with extensive expertise in Digital Strategy, Customer Experience, Information Architecture, and Design Thinking.

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