CX by Design

Our latest thinking on how you can create meaningful customer connections.

10 Questions with Lis Hubert

10 Questions with Lis Hubert 2560 1707 Diana Sonis

1. What’s your role in CX by Design? I am one of the founding partners. Along with Diana, I’m responsible for the business operations. But more importantly (and more fun!),…

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10 Questions with Diana Sonis

10 Questions with Diana Sonis 2560 1707 Lis Hubert

1. What’s your role in CX by Design? I’m one of the founding partners here at CX by Design. Depending on the day, that could mean I’m fulfilling many roles.…

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Interview
Lis and Diana at Pace University

Interview
Lis and Diana at Pace University
1864 1264 Lis Hubert

So, tell us about your new program at Pace University. What will you be teaching? Lis: We’re excited to teach Pace’s UX Capstone Project! The goal of the course is…

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One Failure at a Time

One Failure at a Time 3000 2000 Lis Hubert

Have you ever really, truly failed at something? What I mean to ask is, have you ever tried something hoping to get a result that you never even came close…

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What If You Pushed Doubt Aside?

What If You Pushed Doubt Aside? 5322 3553 Lis Hubert

The ethos “There is no such thing as failure” is not new, but when was the last time you, or your team, actually practiced it? Sure, embracing it too tightly…

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Don’t Forget to Fail

Don’t Forget to Fail 4823 3648 Lis Hubert

Many a business person has been inspired by the story of Spanx founder, Sara Blakely [1]. After-all, she IS a self-made billionaire whose passion and perseverance have chiseled out one of…

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